Ecopool FAQ
Ecopool Prepurchase, Financing & Ordering
What sizes of Ecopool can I choose from?
➥ Ecopool offers a patented modular design. That means our team of designers and welders can create designs ranging from small to very large. We are currently offering:
Where is the Ecopool factory?
➥ Ecopool is manufactured near Austin, Texas with pride.
Does the price include shipping and setup or installation?
➥ Ecopool is a factory based manufacturer and does not perform on-site services. The on-site services are done by a local contractor, subcontractors or the homeowner. The good news is that Ecopool is factory built so the installation and setup process could not be simpler. More information can be found below.
I configured my Ecopool online, now what?
➥ Congrats! You should have received an email with a link to your saved Ecopool design. You can use this link to view your design or make changes to it. Once you’re ready to move forward, reach out and a member of the Ecopool team will process and confirm your Order.
Does Ecopool offer financing?
➥ Yes, we work with two leading lenders to provide multiple options for financing. You may get prequalified here:
Get Prequalified with HFS Financial
Does the financing prequalification affect my credit score?
➥ When you submit a loan request, our lending partners do a “soft pull” on the credit file. This will not affect your credit score. If you choose to move forward and apply directly with one of our lending partners, that lender will conduct a hard pull which typically has a small effect on credit score, just like applying for any loan would.
Ecopool Shipping
How long does it take for Ecopool to ship?
➥ It depends on the final design of your Ecopool. A simple 8’x20’ container pool can be ready to ship in as little as 20 days. Larger sizes typically require 3-4 weeks to complete.
Where can Ecopool be shipped?
➥ Ecopool can be shipped anywhere across the world, including the United States and Canada.
How much does shipping cost?
➥ Shipping costs depend on location and the size of your Ecopool. Shipping varies by location and typically ranges from $500 - $2,500+. We can provide recommendations for shipping companies upon request.
Ecopool Installation
What is the cost of setup or installation of Ecopool?
➥ The cost varies and is dependent upon pool size, geographic location, site location, type of site preparation selected, ease of access to site, and other factors. To obtain an accurate cost of your setup and installation, you will want your contractor to do a site visit.
What kind of base does an Ecopool need?
➥ It depends on the type of pool you are installing and geographic location. We recommend a gravel or concrete base for Ecopool. Please ask your contractor or subcontractor to perform an site inspection and assess your specific needs.
How long does it take to install an Ecopool?
➥ The time it takes to install Ecopool depends on your design choice. A small on ground Ecopool can be installed in as little as a day. Larger inground or partially inground Ecopools can take anywhere from 2-4 days to install. It depends on the type of pool you are installing and geographic location. We recommend a gravel or concrete base for Ecopool. A contractor or subcontractor can perform an site inspection and assess your specific needs.
Can my Ecopool be installed on ground or inground?
➥ Yes and yes! Your Ecopool can be installed both fully inground or completely on top of the ground once the land is leveled and packed. Ecopool can even be installed partially inground, depending on the surrounding landscape and the look you want.
Does Ecopool set up or install the pools?
➥ Ecopool specializes in manufacturing pools in a factory environment and does not perform site work. The homeowner selects and hires a contractor or subcontractor to set up or install Ecopool. Alternatively, some homeowners choose a DIY installation or act as their own General Contractor. The good news is Ecopool is factory built and most work is done at the factory.
Who can set up or install Ecopool?
➥ Ecopool can be set up or installed by most contractors and subcontractors with basic knowledge of ground preparation and/or concrete pouring and heavy equipment operation.
Does Ecopool require a pool contractor to set up?
➥ No, since Ecopool is built in a factory, Ecopool can be set up or installed by most contractors and subcontractors with basic knowledge of ground preparation and/or concrete pouring and heavy equipment operation.
Can homeowners set up or install their own Ecopool?
➥ Yes some homeowners choose to set up or install their own Ecopool. Some choose to do all of the set up and some do part of it. It’s common for homeowners to hire someone to prepare the ground or dig the hole. Contractors can also be hired to move the pool onto the prepared site with a telehandler. Acting as your own General Contractor is preferred for some homeowners.
Can I act as the General Contractor and subcontract my installation?
➥ This is quite popular and allows homeowners to reduce the setup or installation fee. While this would be a monumental undertaking with a concrete or fiberglass pool, the simplicity and factory built nature of Ecopool makes it an attractive alternative.
Is Ecopool easy to install and set up?
➥ Yes!, Ecopool is built in a factory so the on-site requirements are minimal. The first requirement is a level prepared area capable of supporting the pool. Ecopool comes preplumbed and ready to hook up. The second requirement is to make the final plumbing connections. This generally takes 30-60 minutes. The 3rd requirement is to make the electrical connection. This generally requires an electrician to run power to the pool’s pump.
How do I get an Ecopool into my backyard?
➥ Ecopool can be placed in almost any backyard and can be set up in even the most difficult to access properties. If a truck can access the area near your backyard, then the process is simple. If close access is not available, then Ecopool can be driven as close as possible or parked on the street. Then Ecopool can be lifted by a telehandler and transferred into your backyard. For the most challenging access, a small crane be used to place Ecopool into almost any position. The homeowner or the Contractor is responsible for placing the pool. Ecopool does not provide on-site assistance for installation.
Does Ecopool require a concrete foundation?
➥ A concrete foundation is a great foundation for Ecopool. However, a compact and level surface capable of supporting Ecopool can work well. This can be a variety of bases such as crushed gravel.
What skills are needed to set up or install Ecopool?
➥ Installing Ecopool is easy can be installed by most contractors and subcontractors in your area. Setting up a typical Ecopool is a simple 3 step process. 1) site preparation 2) placement of pool with a telescoping forklift/telehandler or crane 3) final plumbing connection (pools are offered preplumbed) 3) electrical connection. Our largest width (16 wide pools) require an additional step of bolting the two halves together.
How do I find a contractor or subcontractor?
➥We recommend asking around in your local network or groups or searching online in your area for subcontractors or contractors. It is always a good idea to get references and three quotes. Angie’s List and Thumbtack and two popular platforms for finding local contractors.
Ecopool Manufacturing
Where do the repurposed shipping containers come from?
➥ All Ecopool shipping containers are single use containers. That means they were newly manufactured and then used to ship cargo overseas. The benefit of using these new containers is that they are still in excellent condition after their first trip before being repurposed into an Ecopool.
Can I change the color of the exterior?
➥ We do offer custom colors on the exterior of Ecopool. There is an additional fee for custom paint colors. Note that custom colors may extend lead time.
Can I change the color or style of the interior?
➥ Yes, Ecopool offers 8-10 interior color options at all times and in all areas.
What kind of base does an Ecopool need?
➥ It depends on the type of pool you are installing and geographic location. We recommend a gravel or concrete base for Ecopool. Please ask your contractor or subcontractor to perform an site inspection and assess your specific needs.
How deep is Ecopool?
➥ You can choose between a wall height of 52” or 46”. This equates to an approximate water depth of 4’ or 3.5’ which is ideal for most activities. Ecopool also offers custom depths.
What is the waterproofing membrane inside Ecopool made of?
➥ Ecopool uses an 8-layer wall design to achieve high durability. The final layer that contains water is an acrylic coated and reinforced polymer layer that is both durable and resists algae growth. The top surface is smooth and non-porous, and will not harbor bacteria and algae unlike concrete or plaster.
Does an Ecopool offer pumps and filters?
➥ Yes, Ecopool comes with a standard cartridge filter (sand filter is optional) and an energy efficient variable speed Leaf Pump. You can purchase a UV Sanitation option such as a SpectraLight UV light or a Robotic Pool Cleaner.
Are there drains? How many?
➥ A standard Ecopool is equipped with 2 drains at the bottom to maximize circulation and safety.
Can Ecopool have a heater?
➥ Yes, Ecopool can be heated with the same equipment used on other pools. You can choose between natural gas and propane. Heaters can be added at the time of setup or added later.
Does Ecopool come with a warranty?
➥ Yes, Ecopool includes a 3 year limited warranty.
Ecopool Permitting
What permits are needed for an Ecopool?
➥City regulations and permits will vary across locations. Some rural areas do not require permits. We recommend reaching out to contact your municipality to discuss it with them. Be sure to ask how they differentiate between onground pools and inground pools. In some areas, Ecopool may be considered an above ground pool or large spa or hot tub and may not require permitting.
Who gets the permits for my Ecopool?
➥ If required in your area, the homeowner or their contractor or subcontractor will obtain permits.
How long do permits take to get for an Ecopool?
➥ If needed, the time for permits for an Ecopool will depend on the city and municipality that you are working with.
Ecopool Maintenance
Is Ecopool easy to maintain?
➥ Ecopools are easier to maintain than traditional swimming pools. The polymer membrane doesn’t harbor algae and bacteria like gunite and plaster pools. Ecopool also offers UV disinfection and robotic pool cleaners to make pool maintenance easier than ever.
Do I need to use pool chemicals?
➥ Yes, but thanks to the polymer membrane, Ecopool does not need nearly as many chemicals as you would with a traditional pool. Every swimming body of water requires at least some chlorine to maintain water quality. You can further minimize the use of chemicals even more with a UV disinfection system which allows for drinking water level of chlorine.
What type of chemicals should be used in an Ecopool?
➥ Most standard pool chlorine is compatible with Ecopool.
Can I install a saltwater chlorine generator on Ecopool?
➥ Yes, you can.
I’ve heard rust is a concern for container pools. How does Ecopool address this issue?
➥ Ecopool uses an 8 layer system to protect the wall of Ecopool. The pools interior is a water containing polymer membrane which cannot rust. Unlike some container pools, the design of Ecopool doesn’t rely on the container’s metal structure to contain the pool water. We belive this design is much better surface for sanitation, longevity and appearance.
What is a robotic pool cleaner?
➥ The easiest way to remove dirt, derbris and scrub walls is with an electric robotic pool cleaner. We offer robotic pool cleaners that do the daily maintenance work for an average of $0.05 per cleaning hour. Many models are equipped with wall-climbing ability, scrub waterlines, filter debris of all sizes from the water, and can be scheduled to automatically operate when needed.
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